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1. A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial (7 Pages)
by E. Robins
May 31, 2001
Abstract : This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

Type: Article

2. Trend Virus Control System - A Centralized Approach to Protection (6 Pages)
by P. Hayes
Dec 1, 1999
Abstract : Trend Virus Control System (TVCS) utilizes a web based management console, which allows for administration, configuration and policy enforcement from a central location.

Type: Article

3. Mirapoint ~ ISP Messaging Solution in a Box? (7 Pages)
by P. Hayes
Apr 24, 2000
Abstract : The Mirapoint administration client allows you to also administer services directly. Mirapoint supports SNMP (Simple Network Management Protocol), NIS (Network Information Service), SMTP (Simple Mail Transfer Protocol), POP (Post Office Protocol) and IMAP (Internet Mail Access Protocol).

Type: Article

4. Pull vs Push: a Discussion of Lean, JIT, Flow, and Traditional MRP Part 1: Tutorial (3 Pages)
by P.J. Jakovljevic
Jan 14, 2004
Abstract : Flow manufacturing leverages techniques to help manufacturers create any product on any given day, in any given quantity including the 'quantity of one' (i.e., through the so-called mixed-model production), while keeping inventories to a minimum and shortening cycle times in order to quickly fill customer orders.

Type: Article

5. A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion (3 Pages)
by E. Robins
May 30, 2001
Abstract : In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).

Type: Article

6. Selecting PLM Software Solutions Part 5 - User Recommendations (7 Pages)
by Jim Brown & P.J. Jakovljevic
May 27, 2003
Abstract : This tutorial points out the significance of buyers researching PLM technology vendors before determining the short list and vendors researching the viability of the opportunity before committing time and money to a sales effort. Since a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided certain set of requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right opportunity in this ongoing 'dating game'.

Type: Article

7. Automated Enterprise: Many High-ROI Opportunities (7 Pages)
by Tom Pisello
Oct 30, 2004
Abstract : An automated data center promises to self-configure, self-optimize, and self-protect. When looking to implement an automated data center, one must consider best practices in user and resource provisioning, infrastructure availability, and user management. Doing so will allow automated data centers to expedite the automation processes in IT operations and administration; virtualization and provisioning; security; and availability.

Type: Article

8. Computerized Maintenance Management Systems: A Tutorial Part Two: Benefits and Interfaces (3 Pages)
by Joseph J. Strub
Jul 8, 2003
Abstract : A CMMS is an excellent business opportunity whose implementation can significantly improve operations, reduce equipment downtime, increase accountability of the maintenance functions, and produce substantial financial savings. Read on to learn how this can be accomplished.

Type: Article

9. Facing A Selection? Try A Knowledge-Based Matchmaker Part 4: User Recommendations (6 Pages)
by P.J. Jakovljevic, Louie Talarico
Mar 11, 2002
Abstract : This tutorial identifies the significance of researching technology vendors to both buyers and vendors/VARs. Buyers require research to determine the short list and vendors/VARs can use research to assess the viability of opportunities before committing time and money to a sales effort. Since a 'one-size-fits-all' product is still not a viable solution for most clients, the ability of technology products to meet clients' needs depends on client requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right match in this ongoing 'dating game'.

Type: Article

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