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Zackman Training

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1. The Role of Sales Training Requirements Definition and Requests for Proposals in the Success of Technology Companies (6 Pages)
by Dave Stein and Al Case
Nov 4, 2005
Abstract : The first step in choosing an effectiveness service provider (ESP) that best meets your company's needs is to develop a requirements definition. When used as a request for proposal, the requirements definition can be a powerful evaluation and negotiation tool.

Type: Article

2. Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology (3 Pages)
by Dave Stein and Al Case
May 23, 2006
Abstract : Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.

Type: Article

3. Jamcracker Dredges a New Channel (3 Pages)
by A. Turner
Aug 9, 2000
Abstract : Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions has announced a new program to increase sales. Jamcracker’s Channel Program offers sales and implementation training to its new channel partners.

Type: Article

4. CRM Application Users Are Key to Project Success (3 Pages)
by Kevin Ramesan
Oct 22, 2005
Abstract : For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention to user training and change management.

Type: Article

5. CRM Application Users are Key to Project Success (5 Pages)
by Kevin Ramesan
Jan 25, 2003
Abstract : When implementing a CRM application, consulting firms, vendors, and end users rarely pay enough attention to the important issues of user training and change management.

Type: Article

6. Thou Shalt Manage Human Capital Better (3 Pages)
by P.J. Jakovljevic
Sep 26, 2006
Abstract : Although the human resources department has long been seen as a necessary evil at best, the scope of human resources management systems (HRMS) has been extended to include recruiting, competency management, training, time management, performance management, and so forth.

Type: Article

7. Surado: ECS Imaging by Surado Solutions

Abstract : ECS Imaging, Inc., the world’s leading authorized value added reseller for LaserFiche, has been designing complex network and imaging systems since 1990. Specializing in LaserFiche’s industry-standard software, hardware, scanning services, on-site training and turnkey document imaging services selected by over 1,400 government agencies and 17,000 sites worldwide, ECS imaging helps organizations reduce costs and improve efficiency through cost-effective and innovative technological solutions.

Type: White Paper

8. Incident Handling and Response Capability: An IT Security Safeguard Part 1: Are You Ready to Support an Incident Response Capability? by Catherine M. Woodbury, CISSP
May 7, 2002
Abstract : The Internet has few boundaries, thus each business is required to build and implement their own safeguards. Unfortunately, most IT department's requests for security technology and training are turned down, UNTIL a system security incident occurs. This could be a costly mistake.

Type: Article

9. The People Factor: Accelerating Supply Chain Transformation Through Education (8 Pages)
by Sree Hameed and Marc Escande
Jul 31, 2004
Abstract : This article summarizes the findings from a study of why customers failed to attain the full value potential of their SCM projects. Most SCM projects continue to focus much of their energy on technology implementations and simply pay lip service to end-user training and executive alignment. Learn the pitfalls causing SCM project failures and how to avoid them.

Type: Article

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