| 1. |
When Provider's Value Is Not In Synch With Customer's Value (3 Pages)
by Ann Grackin
Nov 2, 2004
Abstract : Embedded knowledge exists in the supply chain to understand and unlock customer value. Integrating the chain is crucial to aligning the goals of customers and provider.
Type: Article
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| 2. |
Application Erosion: Eating Away at Your Hard Earned Value (5 Pages)
by Olin Thompson
Nov 23, 2001
Abstract : Installed applications suffer with time. The value you fought so hard for during the implementation erodes, losing the value that you already paid for. What is Application Erosion, how does it happen and what can you do to avoid or reverse it?
Type: Article
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| 3. |
Service Lifecycle Management - Tapping into the Value of the Product Aftermarket (7 Pages)
by Jim Brown
Jun 11, 2003
Abstract : Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle Management (SLM) promises valuable business benefits after a product has been shipped to the customer, tapping into the value of the product aftermarket.
Type: Article
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| 4. |
Beyond the Basics: The Value of Integrated CRM by Sage Software
Abstract : Customer relationship management (CRM) is more than just software or a set of processes--it's a business culture solidly focused on winning and keeping the right customers. A good CRM solution builds value to your business. Learn about the value of an integrated CRM suite.
Type: White Paper
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| 5. |
A New Customer Relationship Management Framework: Twenty-first Century Necessity, or Blowin' in the Wind? (3 Pages)
by Paul Greenberg
Sep 21, 2006
Abstract : The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where value had historically been located in products and services, it is now located in the value produced by the customer.
Type: Article
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| 6. |
Application Erosion: Eating Away at Your Hard Earned Value (4 Pages)
by Olin Thompson
Mar 25, 2005
Abstract : Application erosion starts the day you turn on any new system, and it continues constantly. To prevent it, you need a plan. If you suffer from it today, you need a plan to regain the value you once had.
Type: Article
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| 7. |
Boutique Vendors Can Bring Big Value (4 Pages)
by Olin Thompson
Apr 23, 2002
Abstract : What is a boutique vendor? It tends to be small and highly focused. It is typically very strong in its chosen area. It will often prove to be the solution with the greatest source of value. These qualities make it worthwhile to expend the effort of looking at boutique vendors that focus on your situation.
Type: Article
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| 8. |
Discovering and Creating Value in Procurement through Continuous Assessment and Innovation (4 Pages)
by Murali Krishnan Sundararajan and Rajib Saha
Jul 17, 2006
Abstract : Improvement is not simply an idea: it is a process. And processes without frameworks are recipes for underachievement, or worse, chaos. For this reason, value leakages in procurement functions must be resolved in a systematic, progressive, incremental, and formalized manner.
Type: Article
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| 9. |
The Cha(lle)nging World of Value-added Resellers (5 Pages)
by P.J. Jakovljevic
May 16, 2006
Abstract : In today's cutthroat business environment, value-added reseller aspirants are seeing the need for faster deployment, improved systems quality, better cost control and resource utilization, and more flexibility to change requirements on short notice. The alternative? To disappear altogether.
Type: Article
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