| 1. |
Attributes of Sarbanes-Oxley Tool Sets Part Two: Information and Communication, Monitoring, and Startup Tips (5 Pages)
by Joseph J. Strub & Michael J. Lucas
Dec 9, 2003
Abstract : An earlier article, Audit Considerations for Enterprise Software Implementations, included a brief discussion of the use of computer-based tool sets and repositories to facilitate compliance with the Sarbanes-Oxley Act (SOX). Here we examine this issue in more detail. Of particular interest are the key characteristics that you should look for when selecting such tool sets. Read on to see how these tool sets can assist your company in meeting the new audit challenges facing corporate America.
Type: Article
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| 2. |
Attributes of Sarbanes-Oxley Tool Sets Part One: Control Environment, Risk Assessment, and Control Activities (5 Pages)
by Joseph J. Strub & Michael J. Lucas
Dec 8, 2003
Abstract : An earlier article, Audit Considerations for Enterprise Software Implementations, included a brief discussion of the use of computer-based tool sets and repositories to facilitate compliance with the Sarbanes-Oxley Act (SOX). Here we examine this issue in more detail. Of particular interest are the key characteristics that you should look for when selecting such tool sets. Read on to see how these tool sets can assist your company in meeting the new audit challenges facing corporate America.
Type: Article
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| 3. |
Support for Old Releases-Good for the User but Is It Good for the Vendor? (4 Pages)
by Olin Thompson & P.J. Jakovljevic
Dec 17, 2003
Abstract : The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.
Type: Article
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| 4. |
Brain of Supply Chain System (4 Pages)
by Ashfaque Ahmed
Jun 19, 2004
Abstract : A software tool called advanced planning and optimization, APO, for short, is used to make a supply chain system cost effective and integrated. Since this tool works on top of all other software tools which are used to plan, monitor, and control supply chain activities and control them, APO can effectively be called the brain of a supply chain system. This article explores advantages of having an APO tool for managing supply chain functions even if a business already has invested in a supply chain management (SCM) system. If a company has not made the investment then the APO tool can be used together with the upcoming SCM system.
Type: Article
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| 5. |
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion (3 Pages)
by E. Robins
May 30, 2001
Abstract : In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).
Type: Article
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| 6. |
Great Plains Taps The Web To Deliver Product Support (3 Pages)
by L. Talarico
Dec 5, 2000
Abstract : Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plainsﾒ operational efficiency. Hereﾒs how Great Plains uses the web to augment its technical support services.
Type: Article
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| 7. |
Through Knowledge Base Technology Selections Deliver Value (4 Pages)
by Lou Talarico
Jul 22, 2002
Abstract : A major consulting firm recently unveiled an E-Procurement selection tool that helps its clients select technologies that enable their business objectives. The tool combines the consulting firmﾒs knowledge of various E-Procurement solutions with TECﾒs decision support technologies.
Type: Article
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| 8. |
Minimizing The Total Cost of Technical Support for Enterprise Applications (3 Pages)
by David Bourque
Nov 20, 2006
Abstract : Many organizations don't follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution's total cost of ownership.
Type: Article
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| 9. |
Criteria for Selecting a Software Estimation Tool (3 Pages)
by Murali Chemuturi
Apr 25, 2007
Abstract : A plethora of software estimation tools are available, each claimed to be better than the others, thereby confusing prospective buyers. An effective tool ought to provide for all four aspects of software estimation, namely, size, effort, cost, and schedule.
Type: Article
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