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Improving Profitability and Processes in Returns Management by Click Commerce
Abstract : Tellabs is a $1.3 billion (US) corporation that designs, manufactures, markets, and services optical networking, broadband access and voice quality enhancement. Tellabs was faced with a high volume and high cost product returns process. Improper documentation, lengthy processing times, and insufficient returns documentation was affecting customer service and limiting profitability. It worked with Click Commerce to implement their product returns application. The solution provides an efficient and transparent process, which allowed the business to be realigned for significant savings and improved customer satisfaction. The savings include reducing in-transit inventory by $1.76 million (USD) per month and reducing spare parts stocking levels from $7.5million to $1.9 million (USD).
Type: White Paper
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| 2. |
New Era of Networks Gets Blinded By the NEON (3 Pages)
by M. Reed
Jul 9, 2001
Abstract : A recent ruling by a judge in the 268th Judicial District Court in Texas has upheld a jury verdict that awarded NEON Systems $39 million in damages against New Era of Networks, which, the jury found, had a nasty habit of abbreviating 'New Era of Networks' as, guess what, Neon. If upheld on appeal, this ruling will cause the new e-business division of Sybase a lot of administrative grief and expense (not to mention the money from the jury award).
Type: Article
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| 3. |
The Enterprise Compliance Desktop by Ember
Abstract : The Enterprise Compliance Desktop Application provides a catalyst for the standardization of risk management processes, communication, documentation, and taxonomy across the enterprise. Based on Microsoft® Office System, The Enterprise Compliance Desktop makes a higher level of transparency and effectiveness to your enterprise risk management activities a reality.
Type: White Paper
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| 4. |
Business Process Management: How to Orchestrate Your Business (6 Pages)
by Hans Mercx
Jul 9, 2005
Abstract : Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now abolishing functional silos to allow the enterprise-wide flow of business processes. It replaces the old, manual system of coordinating activities in a company and improves functionality and effectiveness through modeling, documentation, certification, collaboration, automation, and compliancy to minimize costly errors.
Type: Article
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| 5. |
Business Process ManagementHow to Orchestrate Your Business (10 Pages)
by Hans Mercx
Oct 27, 2004
Abstract : Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now abolishing functional silos to allow the enterprise-wide flow of business processes. It replaces the old, manual system of coordinating activities in a company and improves functionality and effectiveness through modeling, documentation, certification, collaboration, automation, and compliancy to minimize costly errors.
Type: Article
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| 6. |
Document Management and Digital Asset Management Is There a Difference and What Might It Be? (4 Pages)
by Hans Mercx
Dec 19, 2005
Abstract : As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are growing in popularity. Despite market confusion, the two solutions serve different functions, but can still be integrated to meet an enterprise's needs.
Type: Article
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| 7. |
Enterprise Applications--The Genesis and Future, Revisited Part Three: 2000s--Back to the Future (4 Pages)
by P.J. Jakovljevic
Apr 2, 2004
Abstract : A typical ERP system indeed now offers broad functional coverage nearing the best-of-breed capabilities; vertical industry extensions; a strong technical architecture; training, documentation, implementation and process design tools; product enhancements; global support; and an extensive list of software, services and technology partners. While it is not a system-in-a-box yet, the gap between its desired and actual features is becoming smaller every day.
Type: Article
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| 8. |
Audit Considerations for Enterprise Software Implementations Part 1: Project Planning and Management (4 Pages)
by Joseph J. Strub
Oct 20, 2003
Abstract : Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight is being refocused on the audit function. However, by waiting until systems are live and in production before applying an audit regimen, you may miss an excellent opportunity to establish effective controls at the outset, when the enterprise software is being implemented. Read on to learn where and how, as an executive sponsor, project manager, or team member, you can instill audit procedures that can continue throughout the life of the software.
Type: Article
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| 9. |
systemfabrik Releases an EAI Product? (3 Pages)
by M. Reed
Feb 18, 2000
Abstract : With the announcement of the immediate availability of Warehouse Workbench 4.0 (WWB), systemfabrik, originally an Extract/Transform/Load (ETL) vendor, is attempting to move into the EAI space. Whether the product can actually accomplish EAI remains to be seen.
Type: Article
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