| 91. |
Interelate: More on Tap Than Apps (3 Pages)
by L. Talarico
Sep 15, 2000
Abstract : Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and CRM analytics vendor E.piphany. These partnerships complement Interelateﾒs analytics expertise to provide new analytical CRM service offerings that promise to provide more value to organizations than simply hosted applications, or 'apps on tap.'
Type: Article
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| 92. |
SAP Details CRM Plans (3 Pages)
by P.J. Jakovljevic
Nov 17, 1999
Abstract : On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month. In December the company is expected to launch a telesales application and Internet portal that it hopes will lay the foundation for the full CRM suite rollout early next year.
Type: Article
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| 93. |
Beyond the Basics: The Value of Integrated CRM by Sage Software
Abstract : Customer relationship management (CRM) is more than just software or a set of processes--it's a business culture solidly focused on winning and keeping the right customers. A good CRM solution builds value to your business. Learn about the value of an integrated CRM suite.
Type: White Paper
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| 94. |
CRM Transformation and Innovation to take Organisations into 21st Century by Gush*
Abstract : Customer demand has pushed customer relationship management (CRM) business solutions to higher levels of technological innovation and integration resulting in more user-friendly and cost-effective solutions that deliver measurable results to both the users and the organization. In this paper we outline how CRM has matured both technologically and as a strategic business initiative to deliver organizational CRM success supported by real ROI.
Type: White Paper
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| 95. |
CRM Secrets of ROI and TCO by Bell Rock Solutions
Abstract : There is a real cost associated with buying and using a customer relationship management (CRM) software system. Licensing, implementation, integration, and adminstration, are just some of the challenges companies face. Learn the secrets of twenty-one experts in CRM, IT, business and management consulting on getting real value from CRM software.
Type: White Paper
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| 96. |
ERP Showdown: Deltek Costpoint vs. Microsoft Dynamics AX vs. Oracle E-Business Suite (1 Pages)
by Dylan Persaud
Abstract : We looked at eight standard ERP modules. To eliminate any chance of bias, and to ensure a level playing field, all 3,600 criteria that make up the modules and submodules in our ERP Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.
Type: White Paper
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| 97. |
Enterprise Application Alternatives: What You Should Be Asking Oracle and SAP (3 Pages)
by P.J. Jakovljevic
Apr 15, 2005
Abstract : Despite challenges, both SAP and Oracle will be formidable forces in the hosting space, because of their intimate application knowledge, their infrastructure, organizational stability, and vast capital. However, SMEs should approach this decision with due diligence.
Type: Article
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| 98. |
The Lexicon of CRM - Part 1: From A to I (7 Pages)
by Randy Garland
Oct 12, 2001
Abstract : C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.
Type: Article
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| 99. |
Is J.D. Edwards's CRM 2.0 (With more than 200 Enhancements) Good News? (5 Pages)
by Kevin Ramesan
Apr 1, 2003
Abstract : When it comes to touting 200 product enhancements, what J.D. Edwards is saying is that ease of integration is important to mid-market companies because they have less flexibility for trial and error. J.D. Edwards's CRM implementation success through its existing customer base will testify to the reliability of its enterprise integration and what remains, is to verify the product's ability to fit verticals needs.
Type: Article
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| 100. |
Scala and Microsoft Become (Not So) Strange CRM Bedfellows (3 Pages)
by P.J. Jakovljevic
Aug 28, 2003
Abstract : The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last? For the time being, Microsoft will likely be content to help Scala attack or keep the satellite divisions of its bigger competitors, particularly those of their common rival - SAP.
Type: Article
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