| 51. |
Battle Booty from Oracle's Victory Over PeopleSoft (4 Pages)
by Olin Thompson and P.J. Jakovljevic
May 30, 2005
Abstract : Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate recurring revenue sources, and new and overlapping products. However, keeping PeopleSoft's customers will take a great deal of diplomatic customer management and savvy engineering.
Type: Article
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| 52. |
Oracle Corporation: Flying High for Being Jack-of-All-Trades and Master of Some (4 Pages)
by P.J. Jakovljevic
May 19, 2000
Abstract : Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared and eager for the future. We express our view regarding its latest announcements.
Type: Article
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| 53. |
Oracle Further Orchestrates Its SOA Forays Part Five: Collaxa Acquisition (3 Pages)
by P.J. Jakovljevic
Mar 18, 2005
Abstract : With the acquisition of Collaxa, Oracle has quickly plugged a hole in its SOA/BPM message by providing new workflow capabilities and monitoring tools to report on the progress of business processes, and by providing runtime support for BPEL.
Type: Article
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| 54. |
What CRM Should Have Taught IT (although not getting the message is not entirely IT's fault) (5 Pages)
by Dick Lee/Caribou Lake
May 1, 2003
Abstract : IT hasn't properly supported CRM because it hasn't understood either its importance or its requirements. The advent of CRM exacerbated a serious, pre-existing condition, rather than CRM creating the condition. Bottom line-gathering business requirements for technology support should no longer be IT's problem. It's up to business to gather and communicate business requirements for technology support. And business-siders don’t need to understand technology to accomplish this, either, because this is 2003, not 1993.
Type: Article
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| 55. |
Cognos Unveils CRM Solution (3 Pages)
by M. Reed
Nov 6, 2000
Abstract : Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality needed to leverage the data supplied by products like Clarify and Siebel. Cognos considers an effective CRM system to be a 'must-have' application in today’s click and mortar economy. In addition, they have joined the Siebel Alliance as a premier partner.
Type: Article
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| 56. |
While Oracle and PeopleSoft Are to Fuse, Competitors Ruse--Leaving Customers (Somewhat) Bemused (5 Pages)
by Olin Thompson and P.J. Jakovljevic
May 20, 2005
Abstract : The recent merger of Oracle and PeopleSoft requires, among many other things, finding a perfect balance between cultivating the install base versus the zeal for snagging brand new customers.
Type: Article
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| 57. |
Oracle Renders Its PLM Outline Part Two: Challenges and User Recommendations (3 Pages)
by P.J. Jakovljevic & Jim Brown
Jan 6, 2004
Abstract : Key concerns for PLM prospects will be domain knowledge in design and engineering-specific functions and integration, including currently poor connections from Oracle workflow to third-party business applications and CAD/PLM interfaces.
Type: Article
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| 58. |
Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part 1: The News (4 Pages)
by P.J. Jakovljevic
Jul 10, 2001
Abstract : Oracle seems to have been trying hard to find a magic formula to ramp up its declining applications revenue. Targeting the lower end of the market with the simplicity hymn might be a part of the solution - provided that the approach is well tuned.
Type: Article
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| 59. |
Is Oracle Becoming Invincible? (3 Pages)
by P.J. Jakovljevic
Jul 26, 2000
Abstract : On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has passed SAP to become the world's largest applications software company.
Type: Article
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| 60. |
CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM (7 Pages)
by Glen S. Petersen
Oct 21, 2004
Abstract : Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.
Type: Article
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