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Taiwan Strategic Paradigm Consulting
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| 71. |
Beyond ROI: Enterprise Payback by IFS
Abstract : Customers are demanding that return on investment (ROI) analysis be a critical factor in their decisions to acquire new enterprise software. Without a demonstrable return, few customers are willing to invest scarce capital and human resources in new enterprise software. Learn about IFS, a global enterprise software vendor, enterprise resource payback model in this IFS commissioned report by the Enterprise Applications Consulting (EAC). The results of this research show that IFS is able to deliver more than just the standard ROI parameters that most vendors use to describe their products.
Type: White Paper
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| 72. |
CRM Secrets of ROI and TCO by Bell Rock Solutions
Abstract : There is a real cost associated with buying and using a customer relationship management (CRM) software system. Licensing, implementation, integration, and adminstration, are just some of the challenges companies face. Learn the secrets of twenty-one experts in CRM, IT, business and management consulting on getting real value from CRM software.
Type: White Paper
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| 73. |
The Bottom Line on Bad Customer Data by Baseline Consulting
Abstract : You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears. You can blame your customer service representatives for low satisfaction scores, but if customer data is missing, then no wonder the complaint resolution pipeline is backed up. Think it’s your customer resource management (CRM) system? Think again. It’s bad data, and it’s costing you millions. Request your copy of The Bottom Line on Bad Customer Data that delivers detailed advice from Jill Dyche, partner and co-founder of Baseline Consulting, about what you can do to address the impact of bad data on your company. The report gives you insight into how bad data is impacting your company and what you can do about it. How to identify where the bad data is and quantify its impact, and different approaches to determine the sources and causes of bad data are all offered in this paper.
Type: White Paper
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| 74. |
Enterprise Application Integration - the Latest Trend in Getting Value from Data (6 Pages)
by M. Reed
Feb 1, 2000
Abstract : Enterprise Application Integration (EAI) is one of the hot-button issues in IT for the Year 2000. Information Week Research's survey of 300 technology managers showed nearly 75% of respondents said EAI is a planned project for their IT departments in the coming year. According to a survey conducted by Bank Boston, the market for EAI is expected to be $50 Billion USD by 2001. However, successful EAI requires a careful combination of a middleware framework, distributed object technologies, and custom consulting.
Type: Article
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| 75. |
On Demand Compensation Management Partnerships for Spiffed-up Success (4 Pages)
by P.J. Jakovljevic
May 11, 2007
Abstract : Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure customers receive the highest levels of service and support. Pertinent alliances made include one offering sales performance incentive funding formulas (SPIFFs).
Type: Article
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| 76. |
'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG by Randy Garland
Sep 22, 2001
Abstract : SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development, and a deep, new relationship with IBM for both technology sharing as well as bolstering IBM Consulting’s support for SAP’s new multiple mySAP.com™ initiatives. 'Collaborative' and 'SAP' were not two words you might have ever seen in the same article. You’re seeing it now.
Type: Article
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| 77. |
Symix Systems Front-Steps Into Greener e-Commerce Pastures (10 Pages)
by P.J. Jakovljevic
Oct 25, 2000
Abstract : Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big push into the e-commerce market. A new Symix subsidiary called Frontstep, which was formed in January 2000, has been actively rounding out its e-business product and strategic consulting service offerings through acquisitions, internal development and partner relationships. These products and services are still sold under the Symix brand name, however, at the expense of Symix reporting losses for the last two quarters.
Type: Article
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| 78. |
Applying the Power of Social Networks to Customer Relationship Management (3 Pages)
by Wayne Thompson
Sep 19, 2007
Abstract : Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.
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| 79. |
Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider (2 Pages)
by P.J. Jakovljevic
Apr 23, 2007
Abstract : Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting firm that sells its services under service contracts instead of mere break-fix arrangements.
Type: Article
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| 80. |
A Supply Chain Applications Vendor Expands Beyond Its Roots (4 Pages)
by P.J. Jakovljevic
Nov 14, 2006
Abstract : Click Commerce has evolved beyond its roots, into a provider of much more comprehensive on-demand supply and demand chain management software, consulting, hosting, and related services that should enable users throughout the world to collaborate in near real time.
Type: Article
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