| 51. |
Software as a Service Is Gaining Ground (5 Pages)
by P.J. Jakovljevic
Mar 14, 2006
Abstract : Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.
Type: Article
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| 52. |
Enterprise Software Service and Maintenance Alternatives (4 Pages)
by P.J. Jakovljevic
Dec 22, 2005
Abstract : Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance?
Type: Article
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| 53. |
Best of Breed Versus Fully Integrated Software: The Pro's and Con's (7 Pages)
by Joseph J. Strub
Aug 8, 2003
Abstract : After dealing with the over-hype of Y2K, companies have started to reconsider the best of breed as a viable solution to satisfy their software needs. This comes as a shock to the corporate systems culture when user communities were told that fully integrated software such as ERP, SCM, and EAM were the only way to meet their software needs. After developing a level playing field, this article examines the pro’s and con’s of one alternative over the other. Read on to see if you agree with the merits of the best of breed or fully integrated software approach to software selection.
Type: Article
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| 54. |
Best Software To Hold Competition At Bay Part Two: Strategy (6 Pages)
by P.J. Jakovljevic
Dec 19, 2002
Abstract : Best Software's top objective is to encourage customers to stay with the company for the life of their business.
Type: Article
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| 55. |
Interface Software Expands Its CRM Functionality (3 Pages)
by Kevin Ramesan
Aug 26, 2004
Abstract : Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship management offering in response to its customer requirements and work processes. Interface Software targets particularly accountants, financial services, law firms, and management consultants.
Type: Article
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| 56. |
Justification of ERP Investments Part Three: Costs of Implementing an ERP System (3 Pages)
by Dr. Scott Hamilton
Feb 12, 2004
Abstract : Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both types of costs can be segmented into hardware, software, external assistance, and internal personnel. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton.
Type: Article
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| 57. |
I-Impact Predicts Your Customer Retention! (5 Pages)
by Vaugh Preston
Jan 30, 2004
Abstract : More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to develop such functionality from scratch. Vendors like I-Impact offer packaged application providers the opportunity of a shortcut.
Type: Article
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| 58. |
Client References - Still A Valuable Part of Vendor Selection? (6 Pages)
by William R. Friend
Nov 12, 2003
Abstract : With application software vendors focusing their sales effort more on the top executives or C-levels (CEO/CFO/COO/CIO) of companies, and less on IT, the establishment of an application software selection methodology in advance of a software purchase becomes crucial. The value in making client reference checks is a critical part of that process.
Type: Article
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| 59. |
Lilly Software - Product Enhancements Remain Its Order 'Du Jour' (3 Pages)
by P.J. Jakovljevic
Feb 18, 2003
Abstract : By fine-tuning its flagship VISUAL Enterprise suite to better serve specific ‘to order’ manufacturing and distribution vertical markets, while concurrently prudently expanding into some adjacent prosperous markets, Lilly Software remains set for the ensuing mid-market race.
Type: Article
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| 60. |
A Tectonic Shift in Communications Customer Life Cycle Management (4 Pages)
by P.J. Jakovljevic
Aug 4, 2005
Abstract : Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.
Type: Article
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