| 31. |
Service Lifecycle Management - Tapping into the Value of the Product Aftermarket (7 Pages)
by Jim Brown
Jun 11, 2003
Abstract : Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle Management (SLM) promises valuable business benefits after a product has been shipped to the customer, tapping into the value of the product aftermarket.
Type: Article
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| 32. |
An Overview of the Knowledge Based Selection Process (10 Pages)
by B. Spencer
Mar 15, 2001
Abstract : The TechnologyEvaluation.Comﾒs (TEC) Knowledge Based Selection Process is a multi-part comprehensive analysis of a vendorﾒs tactical, strategic and qualitative measures as compared to the specific business and technology needs of our clients.
Type: Article
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| 33. |
Small ERP Vendors Missing The ASP Boat (3 Pages)
by P.J. Jakovljevic & B. Spencer
Feb 22, 2001
Abstract : Our experience from conducting dozens of ERP software selection engagements recently teaches us that some number of smaller enterprises, first-time ERP buyers, opt for an ASP. Surprising, however was that an even more significant number of incumbent mid-market vendors by not addressing this trend have been handing over a big opportunity to their bigger brethren.
Type: Article
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| 34. |
Great Plains Taps The Web To Deliver Product Support (3 Pages)
by L. Talarico
Dec 5, 2000
Abstract : Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plainsﾒ operational efficiency. Hereﾒs how Great Plains uses the web to augment its technical support services.
Type: Article
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| 35. |
Heads Roll at Consulting Giant in Wake of SEC Investigation (3 Pages)
by Steve McVey
Jan 17, 2000
Abstract : Recent findings by the SEC prompted global management consulting firm PricewaterhouseCoopers LLP to dismiss a number of its consultants, including five partners, and discipline a larger group from its U.S.-based staff of 39,000 consultants.
Type: Article
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| 36. |
Andersen Consulting to Grab a Piece of the Internet Pie (3 Pages)
by Steve McVey
Dec 15, 1999
Abstract : Andersen Consulting has announced plans to deploy $1 billion of its privately-held wealth for the purpose of providing venture capital to Internet start-ups.
Type: Article
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| 37. |
Cap Gemini Eyeing Ernst & Young Business Unit (3 Pages)
by Steve McVey
Dec 8, 1999
Abstract : French integrator Cap Gemini has announced that it may buy the business consulting division of Big 5 firm, Ernst & Young. The deal would create an $8.5 billion global consulting giant.
Type: Article
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| 38. |
Ariba Successes Highlight Standards Wars (5 Pages)
by D. Geller
Aug 1, 1999
Abstract : California based Ariba saw its stock rise 20% (by 17.88 points to 107.88) on August 11, with continued rises into the low 120's for the rest of the week.
Type: Article
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| 39. |
Sweet Spots and What-Nots: Enterprise Management Software Vendor Provides Notable Solutions (6 Pages)
by P.J. Jakovljevic
Jul 13, 2006
Abstract : Deltek uses a wealth of standalone and bundled modules to target various markets, including professional services firms both domestically and internationally, as well as the full range of federal contractors and project-focused enterprises.
Type: Article
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| 40. |
Customer Relationship Management for IT Professionals (5 Pages)
by J. Dowling
Jan 17, 2001
Abstract : What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and commitments that have been met.
Type: Article
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