| 41. |
Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued (4 Pages)
by P.J. Jakovljevic
Aug 29, 2003
Abstract : Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunity for the most nimble mid-market CRM vendors. Microsoft’s entry with CRM evangelism through an array of seminars nationwide has bolstered the market’s awareness of the need for CRM applications.
Type: Article
|
| 42. |
Oracle Makes A U-Turn At The 'All Things To All People' Exit (3 Pages)
by P.J. Jakovljevic
Sep 24, 2001
Abstract : Oracle has been trying hard for some time to find a magic formula to revive its declining applications revenue. Abandoning its isolationist stance and opening the door to integration of third-party products while still targeting the lower end of the market with the simplicity tune might be the hit.
Type: Article
|
| 43. |
CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born (3 Pages)
by Randy Garland
Aug 27, 2001
Abstract : Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.
Type: Article
|
| 44. |
Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations (5 Pages)
by P.J. Jakovljevic
Mar 11, 2003
Abstract : The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future for smaller CRM vendors?
Type: Article
|
| 45. |
Battle Booty from Oracle's Victory Over PeopleSoft (4 Pages)
by Olin Thompson and P.J. Jakovljevic
May 30, 2005
Abstract : Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate recurring revenue sources, and new and overlapping products. However, keeping PeopleSoft's customers will take a great deal of diplomatic customer management and savvy engineering.
Type: Article
|
| 46. |
Oracle Corporation: Flying High for Being Jack-of-All-Trades and Master of Some (4 Pages)
by P.J. Jakovljevic
May 19, 2000
Abstract : Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared and eager for the future. We express our view regarding its latest announcements.
Type: Article
|
| 47. |
What CRM Should Have Taught IT (although not getting the message is not entirely IT's fault) (5 Pages)
by Dick Lee/Caribou Lake
May 1, 2003
Abstract : IT hasn't properly supported CRM because it hasn't understood either its importance or its requirements. The advent of CRM exacerbated a serious, pre-existing condition, rather than CRM creating the condition. Bottom line-gathering business requirements for technology support should no longer be IT's problem. It's up to business to gather and communicate business requirements for technology support. And business-siders don’t need to understand technology to accomplish this, either, because this is 2003, not 1993.
Type: Article
|
| 48. |
Oracle Further Orchestrates Its SOA Forays Part Five: Collaxa Acquisition (3 Pages)
by P.J. Jakovljevic
Mar 18, 2005
Abstract : With the acquisition of Collaxa, Oracle has quickly plugged a hole in its SOA/BPM message by providing new workflow capabilities and monitoring tools to report on the progress of business processes, and by providing runtime support for BPEL.
Type: Article
|
| 49. |
Cognos Unveils CRM Solution (3 Pages)
by M. Reed
Nov 6, 2000
Abstract : Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality needed to leverage the data supplied by products like Clarify and Siebel. Cognos considers an effective CRM system to be a 'must-have' application in today’s click and mortar economy. In addition, they have joined the Siebel Alliance as a premier partner.
Type: Article
|
| 50. |
While Oracle and PeopleSoft Are to Fuse, Competitors Ruse--Leaving Customers (Somewhat) Bemused (5 Pages)
by Olin Thompson and P.J. Jakovljevic
May 20, 2005
Abstract : The recent merger of Oracle and PeopleSoft requires, among many other things, finding a perfect balance between cultivating the install base versus the zeal for snagging brand new customers.
Type: Article
|
购物车 
