| 1. |
Key Metrics for Monitoring New Product Development by Katzscan Inc.
Abstract : Since our research-driven beginnings, Johnson & Johnson Advanced Sterilization Products (ASP) has continually improved the new product development (NPD) process. Detailed process mapping has revealed three tiers of business metrics, starting with drivers and moving up through execution metrics to business performance metrics. When driver metrics improves, so does business performance. Six Sigma tools helps identify specific metrics at all tiers and the causality linkages among them. Each NPD process step at ASP results in a deliverable, and each deliverable relates to a trade-off triangle (cost-time-resources) and, ultimately, to investment dollars. To track performance, ASP calculates how actual NPD decisions and what-if scenarios affect deliverables, alter investment triangles, and thereby influence business results. ASP uses similar process and tools, including the investment triangles and Six Sigma QFD, to make idea management decisions. The IDweb real-time software environment enables both the NPD and idea management processes at ASP. By deploying the strategic planning, idea management, portfolio and pipeline management, process management, and resource management modules of IDweb, ASP has increased throughput by 20 percent and reduced cycle time by 40 percent.
Type: White Paper
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| 2. |
Increasing the Value of Your Enterprise Through Improved Supply Chain Decisions Part 2: Financial Metrics (4 Pages)
by Mark Wells
Nov 12, 2002
Abstract : If the key financial metrics for creating corporate value relate to costs, capital charges and consumption, and profitability, then the corporate capabilities or competencies required to drive those metrics must include controlling supply chain costs, managing supply chain cycle time, and optimizing responsiveness to the marketplace.
Type: Article
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| 3. |
Analysis of Lawson Delivering New Retail Analytic Capabilities (3 Pages)
by P.J. Jakovljevic
Feb 7, 2000
Abstract : On January 17, Lawson Software announced new comparative sales analyzer capabilities within its advanced suite of retail analytic applications. Comparative (comp) sales functionality, available in Lawson release 7.3.2 scheduled for the Fall of 2000, enables retailers to easily maintain, analyze and report on comparative sales and other key business metrics.
Type: Article
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| 4. |
Assessing the Drivers of Sales Performance (3 Pages)
by Glen Petersen
Mar 20, 2006
Abstract : Outmoded measures are being used to develop marketing strategies and allocate resources. Existing go to market models often fail to consider the customer's total experience, and provides little information for planning. The solution is to reorient performance metrics to become value-driven.
Type: Article
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| 5. |
Sales Force Performance (4 Pages)
by Glen Petersen
Mar 22, 2006
Abstract : Understanding market drivers is key to managing customer behavior. To do this, organizations must state and qualify their assumptions about the real drivers of sales performance. An improvement strategy can then be created, and with integrated budgets, success metrics, etc.
Type: Article
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| 6. |
What Drives Profitability (3 Pages)
by Glen Petersen
Mar 21, 2006
Abstract : Growing customer sophistication and lifetime value means managing customer behavior is key to long-term profitability. Customer profitability and customer behavior metrics enable an organization to create alignment within the go to market process, while other metrics aid in decision-making.
Type: Article
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| 7. |
Boost Profits and Customer Relationships with Effective E-Mail Marketing by Epicor
Abstract : E-mail marketing is experiencing dramatic growth as marketers in virtually every industry begin to take advantage of this power technique that helps to increase revenues and reduce sales costs. Learn how to take full advantage of this high-response, low cost marketing technique by learning the characteristics of this unique medium through proper management to generate metrics and facilitate future successes.
Type: White Paper
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| 8. |
Application Portfolio Management: Are You Getting the Most from your Enterprise Software? (5 Pages)
by Neil Stolovitsky
May 15, 2006
Abstract : Information technology organizations are faced with the challenge of managing a host of diverse enterprise applications, and the need to evaluate application metrics and performance. To address this challenge, it is worth considering application portfolio management solutions.
Type: Article
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| 9. |
Throw Away Your Financial Statements: Managing by Metrics (4 Pages)
by Charles Chewning Jr.
Sep 15, 2005
Abstract : Analyzing static, detailed financial statements has been the modus operandi for hundreds of years. Because many business management systems can isolate and create graphics of key performance indicators (KPI), businesses should now concentrate on KPIs, which influence profitability.
Type: Article
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