| 1. |
Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line? (4 Pages)
by Neil Stolovitsky
Apr 13, 2006
Abstract : Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently, deciphering the difference between ERP and PSA remains a challenge.
Type: Article
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| 2. |
Intel Outside? (3 Pages)
by A. Turner
Jul 27, 2000
Abstract : Intel’s subsidiary, Intel Online Services recently announced AppChoice™ Managed Hosting Services. The service is designed to offer applications and hosting within their 'Internet Hosting Environment'. In addition to managed hosting services they intend to invest $1 billion in the development and integration of data centers worldwide. Does this mean new commercials will say 'Intel Inside and Out'?
Type: Article
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| 3. |
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM (5 Pages)
by P.J. Jakovljevic
Dec 22, 2004
Abstract : In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.
Type: Article
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| 4. |
Professional Services Organizations Automate their Processes (3 Pages)
by Neil Stolovitsky
Sep 4, 2006
Abstract : Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.
Type: Article
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| 5. |
Professional Services Organizations Automate their Processes (3 Pages)
by Neil Stolovitsky
Nov 10, 2005
Abstract : Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.
Type: Article
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| 6. |
Professional Services Are Catching-up With CRM (4 Pages)
by Kevin Ramesan
May 28, 2003
Abstract : The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers are expecting their applications to follow their business model with limited need for customization. Interface Software, which is focused on the professional services market, is an example.
Type: Article
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| 7. |
ERP Vendors Venturing into PSA (3 Pages)
by P.J. Jakovljevic
Apr 12, 2000
Abstract : On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position as a ﾓpremier total solution provider for the professional services industryﾔ.
Type: Article
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| 8. |
More Infrastructure Support for CyberCarriers (3 Pages)
by A. Turner
Jun 27, 2000
Abstract : Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers. The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering their CyberCarrier Reference Architecture as a blue print for the end-to-end network.
Type: Article
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| 9. |
MCI WorldCom: “It’s not an age, it’s an attitude” (3 Pages)
by A. Turner
May 10, 2000
Abstract : Staking its claim as the preeminent communications company for the digital generation, MCI WorldCom announced a major initiative to build upon its advanced global data and Internet services. On April 13, 2000, President and Chief Executive Officer Bernard J. Ebbers unveiled the new vision and plans for the future of the company.
Type: Article
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