| 1. |
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It (3 Pages)
by Olin Thompson
Apr 2, 2002
Abstract : ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to the target market and success to a 'dot-com'.
Type: Article
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| 2. |
The CEO, CFO, and TCO (3 Pages)
by Olin Thompson
Dec 4, 2006
Abstract : Total cost of ownership (TCO) is a key component of the 'investment' in 'return on investment' (ROI). Naturally, the chief executive officer (CEO) and chief financial officer (CFO) care about ROI, but is TCO really a measure of agility?
Type: Article
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| 3. |
Prepackaged SAP Best Practices—Are They for You? (3 Pages)
by Olin Thompson
Nov 17, 2005
Abstract : SAP Best Practices are a series of fixed-scope, pre-defined packages of software and services solutions designed to address the demands of midsize enterprises in multiple industries. Are they right for you?
Type: Article
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| 4. |
Production Intelligence--Improving Production by Filling a Traditional Gap (3 Pages)
by Olin Thompson
Jan 15, 2005
Abstract : Enterprises understand the value of integration. One area that has been ignored is the plant. Plant systems and corporate systems must be complementary and leverage each other to provide their maximum value. Production intelligence provides both integration and valuable information which is not available in either type of system.
Type: Article
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| 5. |
Production Intelligence--Improving Production by Filling a Traditional Gap (4 Pages)
by Olin Thompson
May 29, 2004
Abstract : Enterprises understand the value of integration. One area that has been ignored is the plant. Plant systems and corporate systems must be complementary and leverage each other to provide their maximum value. Production intelligence provides both integration and valuable information which is not available in either type of system.
Type: Article
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| 6. |
Applying the Power of Social Networks to Customer Relationship Management (3 Pages)
by Wayne Thompson
Sep 19, 2007
Abstract : Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.
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| 7. |
Process-based Governance, Risk Management, and Compliance (2 Pages)
by P.J. Jakovljevic
Mar 14, 2007
Abstract : The right balance of automated processes with paper records and manual, human interaction is necessary to keep costs under control with a flexible yet controlled set of procedures. The strategic software category, governance, risk management, and compliance, is poised to help.
Type: Article
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| 8. |
The Perfect Order--Inside-Out or Outside-In? (3 Pages)
by Olin Thompson
May 9, 2005
Abstract : The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined from an internal point of view or from a customer point of view . . . inside-out or outside-in?
Type: Article
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| 9. |
Business Strategy, Business Processes, and Business Systems (3 Pages)
by Olin Thompson
Jul 31, 2004
Abstract : Business strategy, a road map telling us how the business plans to be successful, does not guarantee success. Strategy execution requires business processes that do what the strategy calls for--and do it well. In today's automated world, these business processes rely on business systems. Therefore, a direct link exists between the success of business strategy and business systems. Poor systems are a frequent reason for the failure of a business strategy.
Type: Article
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