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1. Client References - Still A Valuable Part of Vendor Selection? (5 Pages)
by William R. Friend
Aug 24, 2002
Abstract : With application software vendors focusing their sales effort more on the top executives or C-levels (CEO/CFO/COO/CIO) of companies, and less on IT, the establishment of an application software selection methodology in advance of a software purchase becomes crucial. The value in making client reference checks is a critical part of that process.

Type: Article

2. Clientele CRM.NET Suite Gains Scalability, Smart Client from the .NET Framework and XML Web Services by Epicor

Abstract : When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and XML Web services removes their scalability limits, and supports multiple client applications. A smart client built with Windows® Forms gives customer support personnel a responsive application that is easy to deploy and update. A Web portal built with ASP.NET Web Forms gives authorized customers access to the same records as customer support sees internally. The new architecture can support 500 users on a single dual-CPU server, and offers many ways to scale up and out.

Type: White Paper

3. PeopleSoft on Client/Server and Database Issues (3 Pages)
by M. Reed
Nov 1, 1999
Abstract : To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues in the areas of client/server architecture and database management as they relate to the PeopleSoft Enterprise Resource Planning suite of products.

Type: Article

4. Mirapoint Adds Web-Mail Client to Messaging Appliance Line (3 Pages)
by P. Hayes
Jun 7, 2000
Abstract : Given that the SP can host well over 200,000 mailboxes, the cost of the WebMail Direct option is minimized to approximately .16 cents a mailbox (bringing the total cost of a mailbox, including hardware to just shy of .80 cents (US).

Type: Article

5. Client References - Still A Valuable Part of Vendor Selection? (6 Pages)
by William R. Friend
Nov 12, 2003
Abstract : With application software vendors focusing their sales effort more on the top executives or C-levels (CEO/CFO/COO/CIO) of companies, and less on IT, the establishment of an application software selection methodology in advance of a software purchase becomes crucial. The value in making client reference checks is a critical part of that process.

Type: Article

6. SAP's Dr. Peter Barth on Client/Server and Database Issues with SAP R/3 (3 Pages)
by M. Reed
Nov 1, 1999
Abstract : To address questions for a TEC customer, we interviewed Dr. Peter Barth, Technology Marketing Manager for SAP AG in Walldorf, Germany. The conversation covered issues in the areas of client/server architecture and database management used by the SAP R/3 Enterprise Resource Planning suite of products.

Type: Article

7. AT&T PocketNet Service Goes Wireless With Novell GroupWise (3 Pages)
by P. Hayes
Apr 13, 2000
Abstract : Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving AT&T PocketNet service a potential target market of 70,000,000 users.

Type: Article

8. Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors (5 Pages)
by P.J. Jakovljevic, Louie Talarico
Mar 7, 2002
Abstract : This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different sets of client requirements.

Type: Article

9. Analysis of Adobe’s Integration of IslandData’s Automated E-mail (3 Pages)
by P. Hayes
Apr 5, 2000
Abstract : Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating support costs.

Type: Article

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