| 1. |
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion (3 Pages)
by E. Robins
May 30, 2001
Abstract : In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).
Type: Article
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| 2. |
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection (6 Pages)
by Lou Talarico & Kevin Ramesan
Apr 19, 2003
Abstract : Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.
Type: Article
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| 3. |
Knowledge Based Selections (4 Pages)
by John Diezemann, Ben Spencer, James F. Dowling
Mar 14, 2001
Abstract : Knowledge Based Selections allow companies to truly reach an optimum and justifiable technology decision. Knowledge Based Selections have several unique characteristics that enable a company to rapidly and effectively marry internal business requirements with a myriad of vendor attributes that relate to both product performance and long-term value to clients.
Type: Article
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| 4. |
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial (7 Pages)
by E. Robins
May 31, 2001
Abstract : This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.
Type: Article
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| 5. |
Through Knowledge Base Technology Selections Deliver Value (4 Pages)
by Lou Talarico
Jul 22, 2002
Abstract : A major consulting firm recently unveiled an E-Procurement selection tool that helps its clients select technologies that enable their business objectives. The tool combines the consulting firmﾒs knowledge of various E-Procurement solutions with TECﾒs decision support technologies.
Type: Article
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| 6. |
Enterprise Intelligence Tools Tame Business Knowledge Glut (3 Pages)
by D. Geller
Oct 6, 2000
Abstract : Skila, Inc. is applying advanced eKnowedge tools to the pharmaceutical, biotechnology, and medical device industries. It’s the kind of offering every knowledge worker wants to have.
Type: Article
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| 7. |
Delivering Knowledge Driven Strategies for Enterprise Performance Whitepaper by SSA Global
Abstract : In recent years corporate strategies have focused primarily on streamlining internal processes and supply chain operations. Becoming “more competitive" meant downsizing, cost cutting, optimizing production, reducing inventories, and maximizing all efforts to wring more from less. With the recent emergence of the completely integrated enterprise ecosystem view, competitive advantage is shifting from supply chain optimization and better demand chain control. This positioning white paper looks at the technical and historical evolution of this new category of enterprise performance strategies where knowledge, insight, access, and analytics are key to the integrated enterprise ecosystem’s brave new world.
Type: White Paper
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| 8. |
PADI Americas by Exact Software
Abstract : Learn how PADI Americas, an international recreational company that develops and encourages public interest in scuba and snorkel diving worldwide, maximized employee knowledge and improved customer service by integrating multiple departments to promote seamless knowledge sharing, and collaboration on one platform.
Type: White Paper
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| 9. |
PADI Americas by Exact Software
Abstract : Learn how PADI Americas, an international recreational company that develops and encourages public interest in scuba and snorkel diving worldwide, maximized employee knowledge and improved customer service by integrating multiple departments to promote seamless knowledge sharing, and collaboration on one platform.
Type: White Paper
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