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CRM Evaluation Center
Nov 23, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Microsoft to Add 'Encore' Functionality to MBS Great Plains 8.0 Part One: Event Summary (4 Pages)
by P.J. Jakovljevic
Jul 8, 2004
Abstract : By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor (ISV) partner Encore Business Solutions, Microsoft Business Solutions (MBS) may find a way to counteract its archrival Best Software's superiority in the target market.
Type: Article
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Solomon Stands the Test of Time Despite Changing Masters Part Two: Market Impact (3 Pages)
by P.J. Jakovljevic
Sep 4, 2003
Abstract : MBS Solomon, due to its distinct differentiators and weaknesses has been blessed in disguise with possibly the most distinct niche and the least overlap (gray area) with the other MBS ERP products (i.e., MBS Great Plains, MBS Navision, and MBS Axapta).
Type: Article
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Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions Part 4: User Recommendations (4 Pages)
by P.J. Jakovljevic
Nov 6, 2002
Abstract : Despite the plausible product roadmap, any organization evaluating MBS products should keep itself informed, and consider existing functionality only. MBS, at this stage, will likely not appeal to companies that need more complex CRM capabilities or must manage customer relationships through diverse lines of business (LOBs).
Type: Article
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Microsoft to Add 'Encore' Functionality to MBS Great Plains 8.0 Part Three: Challenges and User Recommendations (3 Pages)
by P.J. Jakovljevic
Jul 10, 2004
Abstract : MBS' current strategy of letting extension functionality proliferate spontaneously largely resembles the current development practice of the open source community. This can be be considered ironic, because open sourcing is something Microsoft loves to hate.
Type: Article
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Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions (4 Pages)
by P.J. Jakovljevic
Nov 1, 2002
Abstract : While most of its applications co-opetitors have been licking their wounds and dreading another financial quarterly report, cash amassed Microsoft has recently shown a flair for aptly devising and executing a strategy for its Microsoft Business Solutions (MBS) division portfolio, to its partners and customers delight and to dismay of its archrivals.
Type: Article
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Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations (5 Pages)
by P.J. Jakovljevic
Mar 11, 2003
Abstract : The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future for smaller CRM vendors?
Type: Article
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Microsoft to Add 'Encore' Functionality to MBS Great Plains 8.0 Part Two: Market Impact (3 Pages)
by P.J. Jakovljevic
Jul 9, 2004
Abstract : Microsoft's Encore acquisition should bring the two former partners' complementary product offerings even closer together and should widen opportunities within the public and nonprofit sectors under the Microsoft umbrella. The products' technologies are quite compatible and so their integration will not be terribly complex, if it is to be complex at all.
Type: Article
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Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions Part 3: Challenges (5 Pages)
by P.J. Jakovljevic
Nov 5, 2002
Abstract : MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another lease of life extension in the medium term to redefine their value proposition, especially given that some have recently secured new funds and/or found solace in a partnership with IBM.
Type: Article
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Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary (3 Pages)
by P.J. Jakovljevic
Dec 1, 2003
Abstract : While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market.
Type: Article
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