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CRM Examples

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1.  

CRM Evaluation Center

Nov 23, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...

2. Examples of Microsoft .NET Enablement (5 Pages)
by P.J. Jakovljevic
Oct 3, 2006
Abstract : SYSPRO and Epicor are examples of .NET-enabled legacy software systems that have partly been componentized (rewritten), with 'wrappers' added to the rest so that the legacy functionality can be used and extended through Web services on the .NET Framework.

Type: Article

3. Examples Of How Some Mid-Market Vendors Might Remain Within The Future Three (Dozen)? Part Three: Made2Manage Market Impact and User Recommendations (4 Pages)
by P.J. Jakovljevic
Jul 18, 2003
Abstract : Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar to theirs. Examples of these markets can be e.g., fresh meats, dairy producers, Tier 2/3 automotive suppliers, etc. Some of these thriving Boutique Vendors will actually be conglomerates of smaller divisions or vendors with a common owner. These might even be a current mid-range vendor who specializes in a series of smaller markets or even a sub-segment of a Big Five vendor

Type: Article

4. Microsoft .NET-managed Code Enablement: Examples and Challenges (5 Pages)
by P.J. Jakovljevic
Oct 5, 2006
Abstract : Intuitive, Visibility, and Epicor offer .NET Framework-managed code products, but their 'if it ain't broke, don't fix it' mindset might work against them unless they can prove higher value propositions, such as new, more quickly developed vertical functionality.

Type: Article

5. Examples Of How Some Mid-Market Vendors Might Remain Within The Future Three (Dozen)? Part Two: Agilisys Market Impact (6 Pages)
by P.J. Jakovljevic
Jul 17, 2003
Abstract : The most recent merger looks initially like a positive move for both companies and their customers, since Agilisys further enlarges a foothold in the discrete automotive manufacturing (which it has recently started with BRAIN) and solid SCE product modules that it might embed into its own SCM suite and possibly cross-sell into many industries (yet to be scrutinized, though).

Type: Article

6. Examples Of How Some Mid-Market Vendors Might Remain Within The Future Three (Dozen)? (3 Pages)
by P.J. Jakovljevic
Jul 16, 2003
Abstract : While the ongoing consolidation frenzy is by no means the end of smaller vendors, the number of survivors will certainly be only a few dozen. Amid these ongoing seismic consolidation tremors, smaller application vendors are left with few choices: going private under a wealthy financial backer’s wing that is also committed to invest in the acquired technology, or snatching some prominent mid-market players within its market segment.

Type: Article

7. Can ERP Speak PLM? Part Two: Examples and Recommendations (5 Pages)
by Jim Brown
Aug 2, 2003
Abstract : Product Lifecycle Management (PLM) solutions have to work with many other systems, not just ERP, so integration is not a new issue for PLM vendors. Most PLM vendors recognize the need for integration and have addressed the need in their toolkits. The additional work comes from integrating the concepts and semantics of one system to the next, if this business level integration has not already been provided between the two systems. This can be a big challenge for best of breed vendors, who may need to rely on systems integrators for much of this conceptual and semantic integration.

Type: Article

8. The Seven Keys to World-Class Manufacturing by Infor

Abstract : There are seven keys to becoming a world-class manufacturer. Each is presented in this white paper with a brief discussion and examples of its impact on a manufacturing organization and its competitiveness.

Type: White Paper

9. Service Productization by Epicor

Abstract : Professional services clients seek solutions to problems, and the very nature of intangible services makes them difficult to comprehend-they cannot be touched, tasted, or seen. Consequently, clients often seek various forms of assurance that their problems can in fact be solved by the prospective supplier of professional services. They seek to understand client references, examples of work completed, industry expertise of individual service delivery personnel, and various other "features" of the proposed solution.

Type: White Paper

10. The Seven Keys to World-Class Manufacturing by Infor

Abstract : There are seven keys to becoming a world-class manufacturer. Each is presented in this white paper with a brief discussion and examples of its impact on a manufacturing organization and its competitiveness.

Type: White Paper

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