| 1. |
Candle Releases New Command Center App for IBM MQSI 2 (3 Pages)
by M. Reed
Oct 11, 2000
Abstract : IBM has announced a four-year, $200 million investment to attempt to make it more cost effective and easier for companies to manage data on IBM S/390 enterprise servers. The proposed solution is a new Candle Corporation product with a GUI front-end that can track message flow, queue times, and other metrics. Is this yet another example of IBM leveraging technology through partnerships instead of always trying to roll their own, as Oracle has done?
Type: Article
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| 2. |
Automated Enterprise: Many High-ROI Opportunities (7 Pages)
by Tom Pisello
Oct 30, 2004
Abstract : An automated data center promises to self-configure, self-optimize, and self-protect. When looking to implement an automated data center, one must consider best practices in user and resource provisioning, infrastructure availability, and user management. Doing so will allow automated data centers to expedite the automation processes in IT operations and administration; virtualization and provisioning; security; and availability.
Type: Article
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| 3. |
Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service (7 Pages)
by P. Hennigan
Oct 24, 2000
Abstract : Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.
Type: Article
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| 4. |
SAP ROI study on Brother International by SAP
Abstract : Brother had chosen SAP in 1994 as its enterprise resource planning (ERP) system to replace all other mission critical legacy systems. In 2000 Brother proceeded with mySAP CRM as its customer relationship management (CRM) solution, implementing the Solution Areas of Campaign Management, Interaction Center, and Customer Self-service Center, to continue with a fully integrated strategy. The ROI Report has projected the internal rate of return on the investment (ROI) of $1.7 million by Brother International Corp. USA into CRM to generate an estimated ROI of 129 percent.
Type: White Paper
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| 5. |
SAP ROI study on Brother International by SAP
Abstract : Brother had chosen SAP in 1994 as its enterprise resource planning (ERP) system to replace all other mission critical legacy systems. In 2000 Brother proceeded with mySAP CRM as its customer relationship management (CRM) solution, implementing the Solution Areas of Campaign Management, Interaction Center, and Customer Self-service Center, to continue with a fully integrated strategy. The ROI Report has projected the internal rate of return on the investment (ROI) of $1.7 million by Brother International Corp. USA into CRM to generate an estimated ROI of 129 percent.
Type: White Paper
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| 6. |
Facing A Selection? Try A Knowledge-Based Matchmaker Part 1: Problem Overview (4 Pages)
by P.J. Jakovljevic, Louie Talarico
Mar 5, 2002
Abstract : Since a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided a certain set of requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right opportunity in this ongoing 'dating game'. An RFP/RFI selection process can streamline the initial phase of an ERP selection process while addressing many of the buyer's vital questions.
Type: Article
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| 7. |
Facing A Selection? Try A Knowledge-Based Matchmaker Part 2: A Timesaving Solution (7 Pages)
by P.J. Jakovljevic, Louie Talarico
Mar 6, 2002
Abstract : Since a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided a certain set of requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right opportunity in this ongoing 'dating game'. An RFP/RFI selection process can streamline the initial phase of an ERP selection process while addressing many of the buyer's vital questions.
Type: Article
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| 8. |
Evaluating Enterprise Software - Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Two (5 Pages)
by P.J. Jakovljevic, Olin Thompson & Joseph Strub
Oct 27, 2003
Abstract : There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes has been adequate for the task of selecting complex systems. The record indicates there is much room for improvement. In essence, for complex selections like in the case of enterprise applications, the human-machine combination has to work together to drive the solution.
Type: Article
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| 9. |
Coping with the Crunch: How Innovation Helps the Johnson & Johnson Sales and Logistics Company, LLC Optimize Transportation Capacity (4 Pages)
by Bill McBeath
Feb 23, 2006
Abstract : The Global Transportation Organization, a division of Johnson & Johnson, successfully dealt with the global transportation crunch. Factors contributing to its success included its approach to relationships with carriers, its push for innovation, and its use of technology.
Type: Article
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