| 1. |
Candle Releases New Command Center App for IBM MQSI 2 (3 Pages)
by M. Reed
Oct 11, 2000
Abstract : IBM has announced a four-year, $200 million investment to attempt to make it more cost effective and easier for companies to manage data on IBM S/390 enterprise servers. The proposed solution is a new Candle Corporation product with a GUI front-end that can track message flow, queue times, and other metrics. Is this yet another example of IBM leveraging technology through partnerships instead of always trying to roll their own, as Oracle has done?
Type: Article
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| 2. |
Automated Enterprise: Many High-ROI Opportunities (7 Pages)
by Tom Pisello
Oct 30, 2004
Abstract : An automated data center promises to self-configure, self-optimize, and self-protect. When looking to implement an automated data center, one must consider best practices in user and resource provisioning, infrastructure availability, and user management. Doing so will allow automated data centers to expedite the automation processes in IT operations and administration; virtualization and provisioning; security; and availability.
Type: Article
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| 3. |
Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service (7 Pages)
by P. Hennigan
Oct 24, 2000
Abstract : Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.
Type: Article
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| 4. |
SAP ROI study on Brother International by SAP
Abstract : Brother had chosen SAP in 1994 as its enterprise resource planning (ERP) system to replace all other mission critical legacy systems. In 2000 Brother proceeded with mySAP CRM as its customer relationship management (CRM) solution, implementing the Solution Areas of Campaign Management, Interaction Center, and Customer Self-service Center, to continue with a fully integrated strategy. The ROI Report has projected the internal rate of return on the investment (ROI) of $1.7 million by Brother International Corp. USA into CRM to generate an estimated ROI of 129 percent.
Type: White Paper
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| 5. |
SAP ROI study on Brother International by SAP
Abstract : Brother had chosen SAP in 1994 as its enterprise resource planning (ERP) system to replace all other mission critical legacy systems. In 2000 Brother proceeded with mySAP CRM as its customer relationship management (CRM) solution, implementing the Solution Areas of Campaign Management, Interaction Center, and Customer Self-service Center, to continue with a fully integrated strategy. The ROI Report has projected the internal rate of return on the investment (ROI) of $1.7 million by Brother International Corp. USA into CRM to generate an estimated ROI of 129 percent.
Type: White Paper
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| 6. |
Facing A Selection? Try A Knowledge-Based Matchmaker Part 1: Problem Overview (4 Pages)
by P.J. Jakovljevic, Louie Talarico
Mar 5, 2002
Abstract : Since a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided a certain set of requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right opportunity in this ongoing 'dating game'. An RFP/RFI selection process can streamline the initial phase of an ERP selection process while addressing many of the buyer's vital questions.
Type: Article
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| 7. |
Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations (5 Pages)
by P.J. Jakovljevic
Mar 11, 2003
Abstract : The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future for smaller CRM vendors?
Type: Article
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| 8. |
The Trap of Accountancy Systems; When to Move on to ERP (4 Pages)
by David Smith
Sep 25, 2004
Abstract : The differences between ERP and accountancy solutions are huge. Accountancy solutions help with financial management and statutory reporting, but do little to streamline or control operational activities.
Type: Article
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| 9. |
The Trap of Accountancy Systems; When to Move on to ERP (5 Pages)
by David Smith
Nov 25, 2003
Abstract : The differences between ERP and accountancy solutions are huge. Accountancy solutions help with financial management and statutory reporting, but do little to streamline or control operational activities.
Type: Article
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