| 1. |
CRM Testing Throughout Implementation (7 Pages)
by James Lyndsay
Oct 13, 2004
Abstract : In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance testing involves three basic flavors: user acceptance, operational acceptance, and contractual acceptance. While it is not the only step involved when implementing a CRM system, testing is a fundamental way of finding information and will help you judge a system’s returns and pitfalls.
Type: Article
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| 2. |
Should Your Software Selection Process Have a Proof of Concept? Part One: Structures and the Selection Process (4 Pages)
by Robert Rudd
Jul 12, 2004
Abstract : This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken, structural variables, and the advantages and disadvantages of the POC from the client and value-added reseller point of view.
Type: Article
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| 3. |
Who's Who? Sorting Out the e-Logistics Players Part 2: Traditional Solutions (6 Pages)
by Scott A. Elliff
Nov 10, 2002
Abstract : Rather than leveling the playing field, traditional solutions, which are expensive, long-term oriented contract-based, have typically widened the gap between the Fortune 500 companies and everyone else.
Type: Article
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| 4. |
Who’s Who? Sorting Out the e-Logistics Players Part 2: Traditional Solutions (6 Pages)
by Scott A. Elliff
Jul 25, 2001
Abstract : Rather than leveling the playing field, traditional solutions, which are expensive, long-term oriented contract-based, have typically widened the gap between the Fortune 500 companies and everyone else.
Type: Article
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| 5. |
IBM Nabs Another Application Vendor (3 Pages)
by L. Talarico
Aug 31, 2000
Abstract : Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict is still out on the impact to future software development.
Type: Article
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| 6. |
How Detrimental Can a 2nd-In-Charge’s Departure Be? (3 Pages)
by P.J. Jakovljevic
Aug 10, 2000
Abstract : In an unusually terse press release from June 30, Oracle Corporation, one of the largest providers of software for e-business, announced that Ray Lane was leaving his post as Oracle's President and COO.
Type: Article
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| 7. |
CPortals Technologies Aims for the Middle (3 Pages)
by M. Reed
Jul 10, 2000
Abstract : CPortals Technologies has based their CPortals Integration Suite on the InteBroker product on the assumptions that businesses, particularly in the e-commerce space, will have to re-invent themselves regularly, and that reducing complexity in the solution is a key to success. InteBroker is designed to provide message brokering via publish/subscribe and store & forward messaging technologies.
Type: Article
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| 8. |
Case Study: Service Provider Xcelerate Speeds CommerceScout Along New Trail (8 Pages)
by J. Diezemann
Jun 7, 2000
Abstract : B2B cross-marketplace creator and dot-com start-up CommerceScout not only received implementation assistance from e-business service provider Xcelerate, but they also helped CommerceScout define the business model and market opportunity.
Type: Article
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| 9. |
Expedia Relaxes Registration Requirement (3 Pages)
by D. Geller
Jan 17, 2000
Abstract : The Microsoft Network's travel site Expedia has dropped a requirement that surfers register before being allowed to browse the site. Expedia is not ahead of the curve in finding the right point to place registration, but others will follow its lead.
Type: Article
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