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CRM Evaluation Center
Nov 23, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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| 2. |
Surado CRM Increasing Sales by Surado Solutions
Abstract : The Surado CRM Sales module empowers sales teams by providing an intuitive system that presents a comprehensive single view of the customer across your entire organization. Combine this with a powerful knowledge base and automated business rules to create a consistent sales methodology throughout your entire team. With Surado CRM, your sales teams are enabled to manage the complete prospect to customer life cycle with efficiency and effectiveness.
Type: White Paper
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Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology (3 Pages)
by Dave Stein and Al Case
May 23, 2006
Abstract : Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.
Type: Article
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The Web-Enabled Sales Process (5 Pages)
by Emmett Holt
Mar 30, 2006
Abstract : Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed buyers delay sales contact and pre-qualify solutions via the Internet. Sales can leverage this medium by understanding the buy cycle to deliver value and begin an influential on-line relationship.
Type: Article
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Sales Force Performance (4 Pages)
by Glen Petersen
Mar 22, 2006
Abstract : Understanding market drivers is key to managing customer behavior. To do this, organizations must state and qualify their assumptions about the real drivers of sales performance. An improvement strategy can then be created, and with integrated budgets, success metrics, etc.
Type: Article
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Jamcracker Dredges a New Channel (3 Pages)
by A. Turner
Aug 9, 2000
Abstract : Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions has announced a new program to increase sales. Jamcracker’s Channel Program offers sales and implementation training to its new channel partners.
Type: Article
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| 7. |
Web-enabled Sales Tactics (3 Pages)
by Emmett Holt
Mar 31, 2006
Abstract : The Internet has changed the buying process for enterprise level solutions and sales departments must learn to adapt to today's self-directed buyer. The new, competitive sales high ground is to effectively manage a convenient on-line/off-line buy cycle experience at every point of contact.
Type: Article
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| 8. |
Generating Revenue from Service (5 Pages)
by Steve Downton
Jul 10, 2003
Abstract : A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.
Type: Article
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| 9. |
Harness the Power of Your Virtual Sales Team (3 Pages)
by Dave Stein
Mar 18, 2003
Abstract : The bigger and more complex our applications become, the less of it even the most articulate, intelligent salesperson can communicate. Explaining and managing that level of information and complexity to the different constituencies within the prospect's organization requires the assistance of application specialists, business consultants, product marketers, corporate executives, developers and other experts. And that demands taking a team approach to selling. If your team sells by the seat of your pants, you aren't driving a sales campaignﾗyou're driving bumper cars.
Type: Article
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| 10. |
Oracle Co. - Internet Paradigm Boosts Applications Growth (6 Pages)
by P.J. Jakovljevic
Sep 1, 1999
Abstract : Oracle is one of the first software companies to implement the Internet computing model for developing and deploying enterprise software across its entire product line. CRM and strategic procurement will be significant contributors to Oracle Applications sales revenue (up to 35% within next 3 years), where Oracle Business OnLine has a potential of reaching 15%-25% of total Oracle applications sales revenue within the next 5 years...
Type: Article
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