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CRM E-collaboration

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1.  

CRM Evaluation Center

Nov 22, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...

2. The Pros and Cons of Collaborative Planning (3 Pages)
by Steve McVey
Sep 12, 2000
Abstract : Among the promises of collaboration are real-time information sharing, the ability to maintain personalized relationships between buyers and sellers, and greater efficiency for all companies joined in the expanded enterprise. Unfortunately, excitement surrounding B2B collaboration often drowns out the simple truth that collaboration products are still in a formative stage and their promise, largely unfulfilled.

Type: Article

3. Intentia's Movex for Food and Beverage: Gaining a Foothold in North America Part Three: Observations and User Recommendations (4 Pages)
by P.J. Jakovljevic & Joseph J. Strub
Feb 4, 2004
Abstract : The Movex collaboration application suite includes enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), business performance measurement (BPM), value chain collaboration, and e-business--although tempting to its target market, it may not likely be as profound or able to deal with the same levels of complexity as the best-of-breed concoctions or the industry’s leaders' offerings. Nevertheless, this software should be on every food and beverage prospect's shortlist of vendors, as it is highly likely to meet the requirements of many mid-size companies and even some large ones.

Type: Article

4. J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards (10 Pages)
by P.J. Jakovljevic
Nov 8, 2000
Abstract : Like most of its peers, J.D. Edwards is hoping to rebound by focusing on Internet collaboration and extended-ERP applications. The company has also differentiated itself from competitors by embedding Enterprise Application Integration (EAI) into its OneWorld product. While J.D. Edwards' move into the EAI arena is indisputably risky, we commend its determination to bite the bullet and include integration systems into the core product offering. However, we also believe that managing this large application portfolio, much of which involves partnering or extensive integration and customization, will be cumbersome. Part 1 presents an overview

Type: Article

5. BAAN Announces 'Open World': Business-To-Business Collaboration Over The Internet (3 Pages)
by A. Turner
Jan 3, 2000
Abstract : OpenWorld will be an enterprise integration architecture that enables Baan customers to engage in E-commerce with each other.

Type: Article

6. J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 2: Evaluating J.D. Edwards (8 Pages)
by P.J. Jakovljevic
Nov 9, 2000
Abstract : Like most of its peers, J.D. Edwards is hoping to rebound by focusing on Internet collaboration and extended-ERP applications. The company has also differentiated itself from competitors by embedding Enterprise Application Integration (EAI) into its OneWorld product. While J.D. Edwards' move into the EAI arena is indisputably risky, we commend its determination to bite the bullet and include integration systems into the core product offering. However, we also believe that managing this large application portfolio, much of which involves partnering or extensive integration and customization, will be cumbersome. Part 2 presents an evaluat

Type: Article

7. Frontstep Ups The .NET Ante Part 2: Challenges and User Recommendations (2 Pages)
by P.J. Jakovljevic
Sep 24, 2002
Abstract : Frontstep needs to promulgate its strategy of helping its manufacturing customers and their business partners automate and streamline business processes inside and outside the four walls of the enterprise, such as on-line collaboration with customers, suppliers, distributors, and employees, to make everyone’s internal operations more efficient. In a market with stringent IT budgets, Frontstep has to demonstrate how its CRM, ERP, and SCM products deliver actual savings.

Type: Article

8. HP's Remarkable Collaboration Journey: Sree Hameed Interviews HP's Curtis Suyematsu (4 Pages)
by Sree Hameed
Feb 23, 2006
Abstract : HP's transformation from a vertically integrated enterprise to a virtual business network was about structural change. Insights into control, exception management, risk sharing, and architectures for information management can be gained from this supply chain success story.

Type: Article

9. SCT Corporation Means (e)Business For Process Manufacturing (3 Pages)
by P.J. Jakovljevic & P. Catz
Apr 30, 2001
Abstract : SCT has announced more e-commerce offerings for the process industries, including an expanded vision for their iProcess.sct solution called 'Collaboration in Process' which is based on recognition that process manufacturers and distributors will increasingly go to market as members of competing commerce networks. New product announcements include additional e-CRM capabilities, and an announced relationship with IBM that combines SCTメs products with IBMメs hardware, software, and services.

Type: Article

10. J.D. Edwards Chooses Freedom to Choose EAI (5 Pages)
by P.J. Jakovljevic
Jul 27, 2000
Abstract : J.D. Edwards announced a new corporate vision that extends its ‘idea-to-action’ to inter-enterprise collaboration expressed in the phrase ‘freedom to choose’. In other words, take the best of ERP, CRM, eBusiness, and business intelligence components, plumb it with possibly the best of EAI and the workflow integration components and create something called collaborative commerce ‘best-of-breed’ mishmash.

Type: Article

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