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CRM Evaluation Center

Nov 22, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Product Life Cycle Management (PLM) in Process Part 1 Proven in Discrete, Ready to Blossom in Process (5 Pages)
by Olin Thompson
Dec 1, 2002 Abstract : Process industry companies could benefit from many of the PLM concepts that have accrued to discrete industries. But PLM has had minimum penetration into the process industries. Why?
Type: Article
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Product Life Cycle Management (PLM) in Process - Part 1 Proven in Discrete, Ready to Blossom in Process (5 Pages)
by Olin Thompson
Nov 20, 2001 Abstract : Process industry companies could benefit from many of the PLM concepts that have accrued to discrete industries. But PLM has had minimum penetration into the process industries. Why?
Type: Article
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Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology (3 Pages)
by Dave Stein and Al Case
May 23, 2006 Abstract : Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.
Type: Article
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SCT and G-Log Form Alliance For Collaborative Logistics in the Process Industries (3 Pages)
by P. Catz
Aug 2, 2001 Abstract : G-Log, a leader in collaborative logistics, and SCT, a leader in enterprise applications for the process industries, have joined forces to bring together their products and expertise for the process enterprise.
Type: Article
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Jamcracker Dredges a New Channel (3 Pages)
by A. Turner
Aug 9, 2000 Abstract : Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions has announced a new program to increase sales. Jamcracker’s Channel Program offers sales and implementation training to its new channel partners.
Type: Article
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Business Process Management Notations within Business Process Management (4 Pages)
by Hans Mercx
Nov 7, 2006 Abstract : Business process management notation (BPMN) is an initiative to increase standardization within process modeling. What are the principles of BPMN, and what is the value of BPMN to vendors and organizations using business process modeling?
Type: Article
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Business Process Analysis versus Business Process Management (4 Pages)
by Hans Mercx
Feb 24, 2006 Abstract : Business process analysis (BPA) vendors are trying to enter the business process management (BPM) market by marketing themselves as BPM solutions. This article discusses the differences between BPA and BPM vendors, and examines the benefits of each.
Type: Article
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Business Process Analysis versus Business Process Management (4 Pages)
by Hans Mercx
Oct 9, 2006 Abstract : Business process analysis (BPA) vendors are trying to enter the business process management (BPM) market by marketing themselves as BPM solutions. This article discusses the differences between BPA and BPM vendors, and examines the benefits of each.
Type: Article
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Process Manufacturing Software: A Primer (8 Pages)
by Joseph J. Strub
Mar 20, 2004 Abstract : This article looks at ERP software with a very narrow focus, namely that of process manufacturing. Understanding the differences between process and discrete manufacturing can assist you in emphasizing and concentrating on those functions and features that matter most in the process world. This emphasis may clarify your choice of software or, more importantly, help you avoid being saddled with ill-fitting concepts and procedures. If you are a process manufacturing expert, you may find this article somewhat basic. However, for those of you just getting into a process manufacturing project or those thinking that process and discrete manufacturing, like the poetic line, 'a rose is a rose is a rose,' are the same, read on. For experts, feel free to disagree with my premises as your viewpoint would be of interest.
Type: Article
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