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CRM Evaluation

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1.  

CRM Evaluation Center

Nov 23, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...

2. e-Business Service Provider Evaluation & Selection (16 Pages)
by R. Krause
Aug 10, 2000
Abstract : This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.

Type: Article

3. Enterprise Messaging Evaluation and Procurement Audio Transcript (9 Pages)
by P. Hayes
Jul 7, 2000
Abstract : This is a transcript of an audio conference on Enterprise Messaging Evaluation and Procurement presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating messaging criteria, as well as detailed comparisons of competing vendors such as Microsoft, Lotus, and Novell.

Type: Article

4. Software Evaluation, Selection, and Procurement (3 Pages)
by Paul Winandy
Feb 11, 2003
Abstract : The statistics for completing packaged software implementation projects are grim. This article examines how the software evaluation, selection, and procurement process is key to successful software implementations.

Type: Article

5. Software Evaluation, Selection, and Procurement Part Two: Recommendations for Improvement (5 Pages)
by Paul Winandy
Feb 12, 2003
Abstract : Pursuing an alternative strategy for software evaluation and selection, based on the capital investment paradigm and the principles outlined in this article, is an effective method to mitigate implementation risk.

Type: Article

6. ERP Showdown: A Case Study Lawson M3 vs. mySAP ERP vs. IFS Applications (1 Pages)
by Dylan Persaud

Abstract : I'm Dylan Persaud, senior research analyst at Technology Evaluation Centers. Today, we are pleased to present a different kind of Vendor Showdown, one based on an actual enterprise resource planning (ERP) evaluation and selection conducted by one of the world's largest producers of construction materials and building products. This showdown features SAP, Lawson, and IFS in a head-to-head contest to win the business.

Type: White Paper

7. Global Materials Management Operations Guideline/Logistics Evaluation (MMOG/LE) by QAD

Abstract : The MMOG was a self-assessment process developed by the Automotive Industry Action Group (AIAG) to provide consistent methodology for evaluating supplier performance, identifying weaknesses, and focusing improvement efforts. The Global MMOG/LE incorporates the Odette Logistics Evaluation (OLE), developed by AIAG’s European counterpart, to provide a single global standard for self-assessment. The MMOG is a proven tool for supplier development and provides a recognized industry standard for suppliers who have been asked by customers to complete a self-assessment. Although it was developed by the automotive industry, QAD believes it can be a helpful benchmark tool for customers across many verticals.

Type: White Paper

8. Global Materials Management Operations Guideline/Logistics Evaluation (MMOG/LE) by QAD

Abstract : The MMOG was a self-assessment process developed by the Automotive Industry Action Group (AIAG) to provide consistent methodology for evaluating supplier performance, identifying weaknesses, and focusing improvement efforts. The Global MMOG/LE incorporates the Odette Logistics Evaluation (OLE), developed by AIAG’s European counterpart, to provide a single global standard for self-assessment. The MMOG is a proven tool for supplier development and provides a recognized industry standard for suppliers who have been asked by customers to complete a self-assessment. Although it was developed by the automotive industry, QAD believes it can be a helpful benchmark tool for customers across many verticals.

Type: White Paper

9. MEDEX Global Group by Epicor

Abstract : The company had been using a homegrown software system that was limited in functionality and flexibility and hindered productivity for users company-wide. Joyce McNemar, chief technology officer for MEDEX, formed a multi-departmental task force that, after eight months of detailed evaluation, chose Epicor’s Clientele CRM.NET software over two other vendors. "Clientele offers MEDEX a very competitively-priced system that can be customized to our unique business requirements," said McNemar.

Type: White Paper

10. Merchandising Showdown! Lawson vs. Epicor/CRS vs. Aldata (1 Pages)
by Christina Park

Abstract : Using our Merchandising Evaluation Center , we compared Lawson Software, Epicor, and Aldata Solution head-on. For the overall rankings portion, we looked at these vendor solutions in two basic configurations, with and without POS functionality. To eliminate any chance of bias, and to ensure a level playing field, all 3,072 criteria comprising all the modules and submodules in the merchandising request for information (RFI) were given equal weight and priorityナ

Type: White Paper

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