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CRM Evaluation Center

Nov 24, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Best Software To Hold Competition At Bay (3 Pages)
by P.J. Jakovljevic
Dec 18, 2002 Abstract : Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or partner for life' strategy to fend off any intruder to its US market stronghold, especially Microsoft Business Solutions.
Type: Article
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Great Plains Unveils New E-Commerce Solution (3 Pages)
by Steve McVey
Dec 6, 2000 Abstract : eSell is targeted at businesses looking for a quick road to the Internet.
Type: Article
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A Customer Relationship Management Solution Aims To Cover all the Bases (6 Pages)
by Osman Baig and Shahid Hannan
Aug 17, 2006 Abstract : Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.
Type: Article
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Surado! A Rising Mid-market CRM Provider (3 Pages)
by Kevin Ramesan
Oct 16, 2003 Abstract : Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.
Type: Article
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PeopleSoft Annuncio-es Continuation Of Its Shopping Spree (3 Pages)
by P.J. Jakovljevic
Jan 25, 2002 Abstract : While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially earning thereby the ability to manage marketing campaigns and track individual customer's interactions across online and off-line channels, one is to wait and see how quickly and easily the company will assimilate a number of smaller products it has recently bought.
Type: Article
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Besieged By The CRM Throne Aspirants, King Siebel Delivers 'The Magic No.7' (3 Pages)
by P.J. Jakovljevic
Dec 21, 2001 Abstract : Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants ヨ SAP, Oracle and PeopleSoft?
Type: Article
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American Software Has Been Starving While Delivering Innovations (3 Pages)
by P.J. Jakovljevic
Sep 18, 2000 Abstract : American Software seems to have grasped the requirements of its potential customers that need both order capturing and ERP backbone order fulfillment functionality within a single source. And, it did this while coping with a Y2K-caused financial pinch.
Type: Article
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PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems (3 Pages)
by P.J. Jakovljevic
Jan 21, 2000 Abstract : On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is anticipated to be accounted for as a pooling-of-interests. The acquisition of Vantive makes PeopleSoft the only enterprise software company offering a full suite of CRM products that integrate tightly with PeopleSoft and other major back-office applications.
Type: Article
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Optum Gets a Hand From Categoric (3 Pages)
by Steve McVey
Oct 12, 1999 Abstract : 'WHITE PLAINS, NY-- Optum, Inc. today announced a strategic alliance with Categoric Software Corporation to optimize and manage supply chain actions. Under the agreement, Optum will resell Categoric Alerts software as part of its Optum SCE(TM) Series to manage warehouse and transportation processes for fast-response order fulfillment at significantly reduced costs. The combined Optum and Categoric capabilities enable companies to manage the complete product order lifecycle across a supply chain, from assembling products at the right place and right time to delivering those products where and when clients require them. The alliance helps c
Type: Article
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