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CRM Core Functionality

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1.  

CRM Evaluation Center

Nov 24, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...

2. Comparing On Demand Customer Relationship Management Service Alternatives (5 Pages)
by Jim Berkowitz
Dec 5, 2005
Abstract : Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated with functions and features that are not part of core CRM functionality.

Type: Article

3. Retail Systems: A Primer (3 Pages)
by Caroline Lam
Mar 13, 2006
Abstract : The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and warehouse management systems.

Type: Article

4. Stability and Functionality for Process and Discrete Manufacturers (4 Pages)
by P.J. Jakovljevic
Oct 12, 2005
Abstract : While superficially, Infor's acquisition strategy may appear to be impulsive, it has actually been calculated to develop a stronger vertical functionality. This may mean that Infor can offer customers more stability while offering niche functionality.

Type: Article

5. Caldera eDesktop Edges Out Microsoft Windows 2000 in Functionality – Part III (11 Pages)
by C. McNulty
Jun 16, 2000
Abstract : In this article, we examine capabilities of five top Supply Chain Management software vendors in several key areas of functionality: material procurement planning, manufacturing planning and scheduling, distribution and transportation management, and inventory management and warehousing.

Type: Article

6. Merchandising Showdown! Lawson vs. Epicor/CRS vs. Aldata (1 Pages)
by Christina Park

Abstract : Using our Merchandising Evaluation Center , we compared Lawson Software, Epicor, and Aldata Solution head-on. For the overall rankings portion, we looked at these vendor solutions in two basic configurations, with and without POS functionality. To eliminate any chance of bias, and to ensure a level playing field, all 3,072 criteria comprising all the modules and submodules in the merchandising request for information (RFI) were given equal weight and priorityナ

Type: White Paper

7. Point of Sale: To Stand Alone or Not? (4 Pages)
by Caroline Lam
Apr 10, 2006
Abstract : When selecting a point of sale (POS) solution, users have a choice between stand-alone solutions and integrated solutions. They should first evaluate core and non-core components of POS systems, and assess the strengths and weaknesses of best-of-breed and integrated approaches.

Type: Article

8. Confronting Core Global Trade Problems: Order, Shipment, and Financial Settlement (4 Pages)
by P.J. Jakovljevic
Jun 7, 2005
Abstract : TradeBeam has been striving to distinguish itself by offering more than order and shipment tracking. It aims to improve the management of core global trade activities: order, shipment, and financial settlement.

Type: Article

9. Caldera eDesktop Edges Out Microsoft Windows 2000 in Functionality – Part II (16 Pages)
by C. McNulty
Jun 15, 2000
Abstract : TechnologyEvaluation.com has completed its analysis of the innate functionality of three desktop operating systems – Microsoft Windows 2000, Red Hat Linux 6.2, and Caldera OpenLinux eDesktop 2.4. The winner is Caldera.

Type: Article

10. Made2Manage Offers New Functionality And A VIP Treatment Part 1: Announcements (4 Pages)
by P.J. Jakovljevic
Feb 4, 2002
Abstract : By unveiling the multi-site functionality while concurrently providing technologically advanced solutions, Made2Manage is poised to survive the ongoing market shakeout.

Type: Article

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