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CRM Evaluation Center
Nov 23, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Active RFID Solutions for Asset Tracking and Inventory Management by Ficus Computer Engineering, Inc.
Abstract : Radio frequency identification (RFID) technology is fast replacing ScanCode technology in asset tracking and inventory management. Traditionally, asset tracking and inventory management in retail supply chain or manufacturing or service units depended heavily on manual scanning of bar code printed on each item at every strategic point. This white paper focuses on details of RFID technology and how you can automate asset tracking and inventory management of your enterprise using it. The white paper takes aid of a case study on how FicusSoft has developed and successfully implemented RFID integrated asset tracking and inventory management solutions for a reputed manufacturer of ultra-sensitive instruments used in the field of biotechnology and pharmaceutical research.
Type: White Paper
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Teloquent To e.t.: Now You Can Call Or Use The Web (3 Pages)
by D. Geller
Apr 21, 2000
Abstract : Teloquent introduced a new release of its software to integrate phone and web-based customer service.
Type: Article
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Passive RFID Solutions for Asset Tracking and Inventory Management by Ficus Computer Engineering, Inc.
Abstract : In the present context of business, it is becoming essential for the business world to provide electronic commerce in addition to their good old business model. An electronic commerce application adds lot of value to business models and helps overall growth in the different areas of business, business management, tracking, and customer support. Customers find it’s much easier to access the products and services of a corporation through an e-commerce application and corporations find it easier to reach their customers.
Type: White Paper
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Quoting and Costing for Multiple Units of Measure (3 Pages)
by P.J. Jakovljevic
Sep 7, 2006
Abstract : A common need of plastics producers is real-time shop floor production monitoring. This serves many purposes, including tracking cycles on tools or machines, data collection, precision measurement, analysis and reporting, gage management, and material usage and labor tracking.
Type: Article
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CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM (7 Pages)
by Glen S. Petersen
Oct 21, 2004
Abstract : Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.
Type: Article
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CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture (8 Pages)
by Glen S. Petersen
Oct 22, 2004
Abstract : To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a culture consistent with CRM can lead to a deployment strategy that is correlated with success. An interactive version of this assessment is included with this article.
Type: Article
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Do You Know Where Your Wheelchair Is? (3 Pages)
by A. Turner
Jun 16, 2000
Abstract : Transportation companies have installed GPS locating devices on trucks to monitor location and delivery information. Now a similar technology is helping hospitals locate equipment within their walls. GE Medical Systems has formed a strategic alliance with PinPoint Corporation to offer asset tracking services to health care facilities.
Type: Article
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Evolutionary Technologies Does EAI (Always Did, We Just Didn’t Call It That) (3 Pages)
by M. Reed
Mar 7, 2001
Abstract : Evolutionary Technologies (ETI) has announced the newest release of their flagship product, ETI•EXTRACT Tool Suite Release 4.2. ETI·Extract has long been well known as an ETL (extract/transform/load) tool, only recently have companies begun to realize that data extraction and consolidation are key underpinnings for EAI efforts, proven by the fact that ETI’s year-over-year Q4 revenue in the Americas increased by 20%.
Type: Article
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HP: Why Not Just Call It “e-Vectra.com”? (3 Pages)
by C. McNulty
Apr 11, 2000
Abstract : HP succumbing to the trend for simple, sealed case PC’s, will release the e-Vectra in April. E-look before you e-leap.
Type: Article
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