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CRM Evaluation Center

Nov 24, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Innovative - Fast - User - Friendly: Revolutionizing Business with Macola ES by Exact Software
Abstract : Every day you make decisions that affect the short and long term success of your company. Whether you are a controller, purchasing manager, customer service representative, production manager, plant manager, or warehouse manager your choices and actions impact the entire organization. With that in mind, Exact Software has developed Macola Enterprise Suite (ES). Macola ES was developed based on three simple, though sometimes elusive, criteria: innovation, speed, and user-friendliness. Learn how ES can benefit the customer service, purchasing, plant management, and controller departments.
Type: White Paper
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Business Activity Monitoring - Watching The Store For You (4 Pages)
by Olin Thompson
Jan 3, 2004 Abstract : Business Activity Monitoring (BAM) can bring significant business value in the world of technical data, but its justification must be derived from business management improvements. The most important claim for BAM is that it can fundamentally alter the way businesses understand and act to threats and opportunities.
Type: Article
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Employee and Manager Self-Service: A Virtual Chameleon in the Workplace by Cronus Technologies Inc.
Abstract : In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS
Type: White Paper
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Employee and Manager Self-Service: A Virtual Chameleon in the Workplace by Cronus Technologies Inc.
Abstract : In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS
Type: White Paper
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Does NavisionDamgaard Merger Mark Further Mid-Market Consolidation? (3 Pages)
by P.J. Jakovljevic
Jan 2, 2001 Abstract : While the higher end of ERP market has (surprisingly) experienced only limited merger & acquisition activity during 2000 (mainly seen in ERP losers been devoured by ERP outsiders), the mid-market has seen more significant intra-market activity. The latest one was the merger between Navision Software and Damgaard.
Type: Article
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The Mid-Market Is Consolidating, Lo And Behold (3 Pages)
by P.J. Jakovljevic
May 11, 2001 Abstract : While the higher end of the business applications market has experienced only limited merger & acquisition activity during 2000 (mainly seen in ERP losers been devoured by ERP outsiders), the mid-market has seen more vibrant intra-market activity, which particularly accelerated during the first few months of 2001. The serial is to be continuedナ
Type: Article
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Total Reward Management: Don't Leave Your Line Manager Alone (6 Pages)
by Donatello Bianco
Jun 30, 2005 Abstract : A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and line managers, and using collaborative platforms to communicate incentives and goals can increase strengthen a company's competitive advantage.
Type: Article
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Cisco Steps into E-Mail Management (3 Pages)
by P. Hayes
Jan 3, 2000 Abstract : SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.
Type: Article
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Lawson Software Expands Vertically As Well (3 Pages)
by P.J. Jakovljevic
Nov 6, 2000 Abstract : On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical market. On October 9, Lawson Software announced 'the best quarter of contracting activity in the company's 25-year history'.
Type: Article
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