| 1. |
The Perfect Order--Inside-Out or Outside-In? (3 Pages)
by Olin Thompson
May 9, 2005
Abstract : The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined from an internal point of view or from a customer point of view . . . inside-out or outside-in?
Type: Article
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| 2. |
Order Promising: Pre-Condition Your Enterprise for Operational Excellence (6 Pages)
by Dave Strothmann
Nov 24, 2001
Abstract : Simple questions often have complex answers. Whether they are speaking with you on the phone or placing an order on a Web storefront, your customers expect immediate gratification. They want to know when their order will ship the moment it is placed. How do you respond?
Type: Article
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| 3. |
Overcoming The Roadblocks To Hearing YES On New Projects (3 Pages)
by Olin Thompson
Jan 16, 2003
Abstract : The money issue was usually caused by too much risk and too much time required. Since it is simpler and more understandable to talk about money, people use the money excuse as a proxy for risk and time.
Type: Article
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| 4. |
Yantra - Leader in Distributed Order Management, But Wait There’s More by Olin Thompson and PJ Jakovljevic
Jul 17, 2002
Abstract : Yantra appears to be ahead of the pack in applications for distributed order processing and related needs, but it is far from a household name. For Yantra to progress to the position in the market justified by its product offerings, marketing gaps need to be addressed.
Type: Article
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| 5. |
Baan Releases New Supply Chain Products (3 Pages)
by Steve McVey
Nov 8, 1999
Abstract : November 2, 1999 05:30 PM BARNEVELD, Netherlands and HERNDON, Va., Nov. 2 /PRNewswire/ -- Baan Company N.V., a global provider of enterprise business solutions, today announced the release of two major new additions to its Supply Chain Solutions suite: Baan Supply Chain Solutions Planner 2.0 for factory planning, and Baan Supply Chain Solutions Order Promising 1.0 for order acceptance. The two solutions provide advanced supply chain and logistics capabilities that enable manufacturing professionals to increase throughput, reduce inventory, improve supply chain visibility, and improve response time and service levels to customers.
Type: Article
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| 6. |
Microsoft to Purchase Softway Systems (3 Pages)
by R. Krause
Sep 29, 1999
Abstract : Microsoft Corp. announced on September 20th that it will purchase privately held Softway Systems Inc., a developer of Unix/NT interoperability software.
Type: Article
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| 7. |
Support for Old Releases-Good for the User but Is It Good for the Vendor? (4 Pages)
by Olin Thompson & P.J. Jakovljevic
Dec 17, 2003
Abstract : The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.
Type: Article
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| 8. |
Confronting Core Global Trade Problems: Order, Shipment, and Financial Settlement (4 Pages)
by P.J. Jakovljevic
Jun 7, 2005
Abstract : TradeBeam has been striving to distinguish itself by offering more than order and shipment tracking. It aims to improve the management of core global trade activities: order, shipment, and financial settlement.
Type: Article
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| 9. |
Off-shoring: Are You Getting Your Money's Worth? (4 Pages)
by Joe Strub
Aug 30, 2006
Abstract : Are companies that offshore software development, call center operations, and remote implementations really saving money? Are customers and users realizing benefits? Indeed, there are areas where savings can be misstated. But companies can do something to protect themselves against disappointments.
Type: Article
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