Business Strategy, Business Processes, and Business Systems
Olin Thompson - July 31, 2004

Introduction

Business strategy is a road map telling us how the business plans to be successful. But the best strategy does not guarantee success. Strategy execution requires business processes that do what the strategy calls for--and do it well. In today's automated world, these business processes rely on business systems. Therefore, a direct link exists between the success of business strategy and business systems. That is not to say great systems means a successful strategy, but poor systems are a frequent reason for the failure of a business strategy...