| The Fuzzy Logic Between Lead and Lag Indicators R. Lynch - April 25, 2000 Business Management Issue External financial reporting and internal operational control represent two fundamentally different functions. The former is guided by GAAP, tax laws, and the needs of stockholders and are lagging performance indicators. Operational control, on the other hand, is a leading performance indicator, and is guided by business strategy, and how well customer expectations are met. Satisfying these two needs are related but measured differently... |