Justification of ERP Investments
Part Two: The Intangible Effects of ERP
Dr. Scott Hamilton - February 11, 2004

The Intangible Effects of ERP*

The intangible or non-financial benefits of an integrated enterprise resource planning (ERP) system can be viewed from several perspectives. For illustrative purposes, the discussion will focus on the benefits for accounting, product and process design, production, sales, and management information system (MIS) functions. From the overall company standpoint, ERP provides a framework for working effectively together and providing a consistent plan for action...