Support for Old Releases-Good for the User but Is It Good for the Vendor?
Olin Thompson & P.J. Jakovljevic - December 17, 2003

Introduction

A slew of recent announcements and vendor analyst briefings might be showing an interesting trend. Namely, enterprise software vendors are becoming more amenable to pledging support for older (even quite antiquated) product releases, much to the delight of anxious users who still rely on those releases. Until very recently, these users were faced with vendors' more or less subtle ultimatums and deadlines by which they should migrate to current product releases, or else...