How Some ERP Vendors Demonstrated - Warts And All
Part 2: Results
P. Jakovljevic, L. Talarico, & B. Spencer - December 14, 2001

Overview

The subject of this case study is the synopsis of a crucial step within every software selection process - finalist vendors' scripted scenarios software demonstrations; this particular series of events took place in February/March 2001. The importance of this milestone in any software selection undertaking has been widely publicized (for more information, see An Overview of the Knowledge Based Selection Process). Demonstrations can and should be grueling for both vendors and users, as they are the only way to discern how a software application behaves under real world expectations before any firm commitment and point of no return happens...