Facing A Selection? Try A Knowledge-Based Matchmaker
Part 1: Problem Overview
P.J. Jakovljevic, Louie Talarico - March 5, 2002

Executive Summary

Selecting a piece of enterprise application software has never been an exact science. Vendors' hype, consultants' conflict of interest, users' doubts, tediously long selection processes, and unclear decisions rationale are some of the unfortunate watchwords for most selection practices...